Common questions.
Quick answers about scope, scanning, data handling, and where Cartograph fits relative to your existing stack.
Frequently asked
What is the Agent Visibility Gap?+
The Agent Visibility Gap is the difference between what your current tools can measure and what actually influences AI-mediated discovery, evaluation, cart creation, checkout, and post-purchase outcomes.
What does Cartograph actually scan?+
Publicly available commerce surfaces first — product pages, structured data, sitemaps, robots and bot posture, return and shipping policies, and selected checkout surfaces. We do not require access to your admin, payment account, or customer data for the initial readiness scan.
Is Cartograph a bot detector, PIM, analytics tool, or PSP?+
No. Cartograph is the agent-commerce evidence layer across them. Your existing tools see pieces of the journey — Cartograph connects the evidence.
Who is Cartograph for?+
Ecommerce, analytics, product data, security, and payments teams at merchants preparing for AI-mediated shopping.
Does running a scan affect my live store?+
No. The initial Agent Readiness Scan is read-only across public surfaces. We do not log in, place orders, or transact.
How do you handle our data?+
We use scan inputs and findings to produce your report and follow up about it. We do not sell merchant data, and aggregate benchmarks are anonymized. See the Privacy page for details.
Can you guarantee AI agents will choose our store?+
No. We help you remove the gaps that cause agents to misread or fail at your store. Choice is up to the agent — but readability and reliability are prerequisites.